No guesswork. Just a clear path from brief to launch.
Every project — website, store, campaign, compliance assistance or business digital setup — follows a clear process. You know what happens, what we need from you, and what comes next.
What actually happens, step by step
Each stage has a clear purpose and output before the project moves forward — so you always know where things stand.
Consult
~1–2 DaysWe start with a conversation over WhatsApp or a call to understand your business, what you're trying to achieve, and what a successful outcome looks like.
What Happens
- Initial WhatsApp or call consultation
- Business and goals reviewed
- Current digital setup assessed
- Right service or combination identified
- Rough budget and timeline discussed
You Provide
- What you're trying to achieve
- Existing website or branding
- Existing business accounts where relevant
- Your preferred timeline
Plan
~2–4 DaysOnce the requirements are understood, the scope, deliverables, pricing and expected timeline are confirmed before work begins.
What Happens
- Scope and deliverables confirmed
- Pricing discussed and agreed
- Timeline confirmed
- Platform and tools selected
- Advance payment collected to begin
You Provide
- Approval of scope
- Approval of pricing
- Logo and available content
- Domain or hosting access where required
Build
Varies By ServiceThis is where the actual work happens — design, development, setup, campaign preparation or documentation assistance — with progress updates along the way.
What Happens
- Design and development work begins
- Website or digital assets are built
- Campaign setup where applicable
- Documentation prepared where applicable
- Progress updates shared
- Drafts shared at key checkpoints
- Feedback and revisions handled
You Provide
- Timely feedback
- Missing content or images
- Required approvals
- Account access where necessary
Launch
~1 DayBefore anything goes live, we perform a final quality check. The website, campaign or applicable deliverable is then launched or submitted.
What Happens
- Final testing and quality check
- Website or store goes live
- Campaign launched where applicable
- Filing submitted where applicable
- Final walkthrough
- Access details handed over
You Provide
- Final approval to launch
- Availability for handover
- Any final credentials or information
Support
OngoingLaunch isn't necessarily the end. We remain available for fixes, updates, questions and future improvements depending on the service.
What Happens
- Post-launch fixes handled
- Future updates can be requested
- New additions can be discussed
- Maintenance can be arranged
- Marketing support can continue
You Provide
- Let us know what needs attention
- Share requested changes or additions
How long each service usually takes
These are indicative timelines from Plan sign-off to Launch. Actual timing depends on project scope, documentation and how quickly feedback is provided.
A few things that stay constant
Regardless of the service or combination of services you choose.
One Point Of Contact
You deal directly with the person handling the work instead of being passed between multiple departments.
Scope Agreed Upfront
Pricing, deliverables and expectations are discussed before work begins so the project starts with clarity.
Updates On WhatsApp
Progress can be communicated through WhatsApp, keeping project updates simple and accessible.
About the process
A few common questions before getting started.
How do payments work across the stages?
An advance is collected during the Plan stage to begin work, with the remaining balance due at or before Launch. Larger projects may use milestone-based payments where agreed in advance.
What if I need changes after launch?
Minor post-launch fixes can be addressed. Additional updates, additions or new features can be handled as separate requests or through an ongoing maintenance arrangement.
How many revisions are included?
Revision arrangements depend on the service and are discussed during the Plan stage. The scope is confirmed before work begins so expectations are clear.
Can the timeline be shortened?
Sometimes. If you have a specific deadline, mention it during the Consult stage. We can assess whether the requested timeline is realistically achievable.
Do you help with Private Limited company incorporation?
Assistance can include documentation preparation, application support and filing coordination. Matters requiring professional legal, CA or CS advice should be handled by the appropriate practising professional.
What do you need from me during Build?
Mainly timely feedback, content, images, approvals and account access where required. Delays in receiving these items can affect the overall project timeline.
Ready to start at Stage 01?
Tell us what you're building, what you need help with, and where you want to go. We'll take it from there.